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Employers can read ‘private’ DMs without telling workers

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Digital technology makes it easy for your employer to monitor everything you do — the email, instant messages or texts you send and receive — on any company-provided digital devices or work platforms.

Even so, it’s easy to see how employees could assume — mistakenly — that by using Slack, the popular instant-messaging workplace collaboration tool, their direct messages (DMs) are limited to those in their small user group.

The company, based in San Francisco, says more than 6 million U.S. workers use its service every day.

Slack, which stands for “Searchable Log of All Conversations and Knowledge” was originally a way for team members to communicate, but it has “expanded to become a more social platform as well,” as noted in a recent news report in the Daily Mail. Slack has chat rooms (called channels) and users can include emojis in their messages to express reactions.

“Slack is a work collaboration tool, plain and simple,” said attorney Bradley Shear, founder of Digital Armour, a privacy consulting service based in Bethesda, Maryland. “It’s definitely not a watercooler area or any type of place where you should be saying inappropriate things – whether it’s about your boss or other people, or talking about politics, religion or anything of that nature. Slack is something that should only be used specifically for productivity and work purposes.”

Heads Up: Slack is changing its privacy policy

Under the updated policy, which starts on April 20, compliance reports are being discontinued and the downloading options expanded.

Under the updated policy, which starts on April 20, compliance reports are being discontinued and the downloading options expanded.

Since 2014, Slack customers who bought its premium “Plus” plan have been able to download and read communications transmitted via Slack through what’s called a “Compliance Export.” This cannot be done in real time, but the archive downloaded can go back to when that Slack group was created. When an export is done, employees in that Slack group are automatically notified that the boss is watching.

Under the updated policy, which starts on April 20, compliance reports are being discontinued and the downloading options expanded. According to the Slack website:

  • All slack workplace owners will be able to export and download “all public channel data: messages and links to files included.”
  • Those who buy the Plus plan can request access to “a self-service export tool” to download “all data from their workspace.” This includes “content from public and private channels and direct messages.”
  • Workspace owners who use the free and standard plans can use this export tool, under limited circumstances. They must first provide a valid legal process, consent of the members (employees) and a requirement or right under applicable laws.
  • Automatic notices to employees will be discontinued. The employer will now decide whether users will be told their conversations are being exported.

Slack says its policy changes are related to the pending implementation of the European Union’s General Data Protection Regulation (GDPR) which takes effect on May 25. This is an attempt “to achieve a balance across regulatory requirements, user expectations and customer needs,” the company said in a statement to NBC News BETTER.

“To protect employees in the workplace, laws and regulations govern specifically what access is permitted by employers,” the statement said. “When extracting any data from Slack, employers must always comply with all employment laws, contracts and privacy protections for employees. Further, the employer is in charge of data that resides on the tools and network that they make available to their employees and employers take the lead on notifying employees about their policies and practices regarding technology, data and information in the workplace.”

A company spokesman told NBC News Better there are situations where an employer may not want its workers to know their communications are being monitored, such as accusations of sexual harassment or corporate espionage. And some companies are required by regulation to archive all communications, he said.

Note: You can still check to see if your boss has access to your DMs. Mashable recently outlined the procedure:

  • “When logged into Slack, head on over to slack.com/account/team. Once you’re on that page, scroll down to the bottom. Under “Exports,” check and see what privileges are listed. If it only lists “PUBLIC DATA CAN BE EXPORTED,” then the spokesperson assured us that your boss cannot pull your DMs. If it lists private data, well, then you’re out of luck.”

Is Slack Help Center Info Misleading?

Use a corporate computer, mobile device or even Wi-fi network and you should not expect anything you do on that device, service or platform that is paid for by the company to be private.

“Private employers generally have policies, which they have their employees acknowledge, preserving their right to review any messages employees store, create, or transmit on the company’s electronic equipment,” said Dan Eaton, an employment attorney and lecturer at San Diego State University’s Fowler College of Business. “Alerting its employees to these policies enables a company to defeat its employees’ later claim to a reasonable expectation that any such communication would remain private between the employee and the recipient.”

But there’s this: Slack’s Help Center page on “Direct messages and group DMs” states that these are “private, ad hoc conversations between two or more members. DMs are best for quick discussions, like making lunch plans.” A group DM can include up to nine people and are useful for “short conversations that don’t need a whole channel, like planning a surprise party,” the site says.

This is followed by a tip box that reads: “Only the members of a DM can search for its contents in Slack.”

That box had a slightly different message before: “Only the members included in the DM can view and search for its messages and content.” Slack says it was simply updated to reflect current policies.

Conversations via Slack are clearly subject to the employee’s corporate privacy, Slack told NBC BETTER, and the company does not believe its privacy policy is confusing or unclear. Some privacy experts we contacted disagree.

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‘We dread the nights’: Life under Israeli bombardment as Gazans live through the ‘madness’ again | UK News

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Laila Barhoum, a humanitarian worker and human rights advocate in Gaza, describes her feelings of “dread” and “injustice” as the region is pounded by Israeli air strikes.

In Gaza, we always joke about the fact we shouldn’t ask “What worse can happen?” as it seems that we are always proven wrong.

But our worse this time came unexpectedly with innocent people losing their lives.

Laila Barhoum
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Laila says Palestinians have been ‘failed and forgotten for decades’

Last week, we were preparing for Eid, buying chocolate, children getting new clothes and mothers cooking Eid cookies.

This would have contributed to making happy memories. Memories that are now replaced with images of destruction, fear and death.

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Building in Gaza collapses after airstrike

The fact that what is happening is happening again because we had been failed by the international community makes it even worse. Knowing that hundreds of innocent people who lost their lives this time and many times before could have been alive now, celebrating Eid with us.

Every day we dread the nights, as with them comes the worst targeting and airstrikes, when we hear the numbers of people killed rising. When we see women and children running, screaming, and houses and buildings turning into dust.

I look around me at my nieces while thinking they live an occupation that I was born under. That I am moving toward my 40s while they are marking their first years, yet we are both suffering from the same injustice.

People inspect the remains of a destroyed building in Gaza City
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People inspect the remains of a destroyed building in Gaza City

Thinking that you are trying to make the world a better place for them because it wasn’t made better for you makes you feel sad and frustrated.

No one feels safe in Gaza, and no place is safe in Gaza.

There are no shelters, no places away from any air strikes. And this is a feeling you carry with you all day long, while you are trying to make sense of what you are going through.

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We have been failed and forgotten for decades, which is why we live through this madness again.

The lives of generations of young people and children are shaped by loss, fear and injustice.

These are the lost generations, who only saw what a normal life looks like through a screen. These are the generations who wait for the sun to rise every night so they can breathe.

Israel says it only attacks targets containing Gaza militant groups – who have been launching hundreds of rockets at Israel. It says it makes strenuous efforts to avoid civilian casualties such as giving people advance warning and chance to evacuate.

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Inside the Iron Dome: How Israel’s missile defence shield is battling Hamas rocket attacks | World News

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From the moment a giant, green radar detects rocket fire blasting out of Gaza towards Israel, it is only a matter of seconds before an Israeli defence missile shoots up to intercept.

The radar, at a secure site in southern Israel, relays the information to what the Israel Defence Forces (IDF) call a “battle management centre”.

In reality, it’s a beige-coloured, small metal cabin on the other side of the square-shaped compound.

The iron dome has blocked almost 90% of Hamas airstrikes since the violence began eight days ago
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In a 24-hour operation, soldiers monitor incoming airstrikes and intercept them before they cause serious loss of life or damage

Everything here is mobile – to be able to move in relation to the threat.

A number of military personnel – some aged between just 18 and 21 – in the cabin then calculate the trajectory of the rocket, the anticipated impact point and which air defence missile launcher to use to fire back.

It’s a job that needs manning 24 hours a day.

Launcher selected, a single operator is able to fire multiple missiles against multiple Hamas rockets at the same time.

The missiles are guided onto their targets and either smash directly into the incoming rocket or explode near to it, with the shrapnel rendering the incoming fire redundant.

Major Kifr – we were not allowed to use his full name for security reasons – is in charge of the 947 Iron Dome Battalion.

He and his team have been busy since the conflict with Hamas started eight days ago.

The rate of rocket fire, launched by Hamas and Islamic Jihad militants is unprecedented.

But the officer says his unit and the many others that comprise Israel’s Iron Dome air defence shield are more than up to the task.

“We have been trained for this situation,” he told Sky News.

He said the shield – which has blocked about 90% of the incoming rocket fire – could handle an even heavier tempo of attack if necessary.

It is the main reason why, despite more than 3,000 rockets being fired in their direction, Israel has only suffered a relatively low number of fatalities.

“We are very proud of our mission,” Major Kifr said. “We do not distinguish between Arabs, Jews or anyone. We protect everyone.”

His troops are not immune to the threat posed by the incoming fire though.

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As Sky News was at the site, a siren sounded warning of rocket fire.

Military personnel moved into a concrete shelter to wait until the threat was over – a common scene across the country these days.

As we stepped back outside, small clouds of white smoke could be seen in the air – evidence of successful interceptions by a different air defence unit.

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COVID-19: Disneyland Paris to reopen but no hugs from Mickey Mouse – as Netherlands sex workers return amid lockdown easing across world | World News

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Disneyland Paris has announced the date it will reopen and sex workers in the Netherlands will return this week, as several countries ease COVID restrictions.

Having been closed since last October, Disney’s amusement park in the French capital will welcome visitors back from 17 June.

A statement said the site’s reopening would be accompanied by “appropriate health and safety measures” – with hugs from the likes of Mickey Mouse and other mascots suspended.

It will also limit the number of visitors, with those over six being asked to wear masks.

Sex workers can welcome clients again from this week
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Sex workers in the Netherlands can welcome clients again from this week

Meanwhile, Netherlands health minister Hugo de Jonge revealed a series of measures to relax coronavirus rules.

Parks, zoos, gyms and outdoor swimming pools will reopen on Wednesday, after the rollout of COVID-19 vaccinations eased pressure on hospitals, the minister said.

And sex workers will be allowed to resume five months after being ordered to pause operations in mid-December.

They had protested in Amsterdam in March, saying they were being discriminated against as the authorities allowed other “contact businesses” including hairdressers and masseurs to reopen.

Public libraries will reopen on Thursday and further steps, including reopening museums and allowing indoor service at restaurants, are expected over the next three weeks, Mr de Jonge added.

“This a responsible step at this moment, but we have to stay very careful,” he said of the broader relaxation.

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“We see a significant contribution from vaccinations. But we’re not there yet.”

COVID infections in the Netherlands have dropped by more than a quarter this month, after climbing to their highest levels of the year in April.

Another city to be easing measures is Dubai, where hotels in the regional tourism hub will be allowed to operate at full capacity and concerts and sports events will be able to welcome crowds and participants who have been vaccinated.

The United Arab Emirates ranks highly globally for coronavirus testing and vaccination rates, which has allowed for capacities for restaurants and entertainment venues to also be increased.

Authorities in Sri Lanka have announced shops and public transport can reopen, easing a three-day travel restriction imposed across the country.

Sri Lankans had been from banned from leaving their homes since Thursday night to try to contain the spread of COVID-19.

Authorities said though that those restrictions would now be imposed for five hours overnight for the next two weeks.

And in Turkey, the interior ministry has said a full lockdown that had ordered people to stay home to fight infections would be shifting to a less-restrictive program.

This will still involve curfews on weeknights and weekends from 1 June, which authorities said was part of a “gradual normalisation”.

Shopping malls can reopen – and while some businesses will remain closed, including gyms and cafes, restaurants will be able to offer takeaway in addition to delivery. Preschools will resume in-person education but upper grades will continue remote learning.

People in Turkey can also return to their workplaces but must stay at home from 9pm to 5am on weekdays.

However, other parts of the world have been tightening restrictions.

Hong Kong authorities say quarantine rules for arrivals from countries like Singapore, Japan and Malaysia would become tightened from Friday amid a surge in coronavirus infections.

And Trinidad and Tobago has declared a state of emergency, also citing a sharp increase in cases.

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